FAQ - Alexander David Fine Books

Customer FAQs

Can I place an order by phone?

We welcome orders and enquiries by phone. Call +44 (0)7830 855 989 and a bookseller will take your order. If you call outside our business hours, leave your name and number on voicemail and we’ll return your call as soon as possible.

Please bear in mind if you are based outside the UK there may be a significant time difference but we will endeavor to contact you at a time convenient to you.

Are you able to source books for me?

Yes, we will be delighted to source specific rare books and first editions for you. Simply get in touch through our contact form or email us at mail@alexanderdavidfinebooks.co.uk to arrange a time for a bookseller to go through the details with you.

Can I return an item?

Yes. All books are sent on approval and may be returned within 14 days if unsatisfactory.

How are books packed for shipping?

Our delivery team wraps each book in acid-free pH neutral tissue paper, cushions it with a sealed bubble wrap pouch, and ships it in a sturdy outer cardboard box with corner crumple zones. Additionally, we secure the outer wrap with quality paper tape and use a traditional natural oil-based pigment stamp as our seal of authenticity on both the package tape and your ivory insert card.

Do you deliver outside the UK?

Yes. We deliver worldwide and offer a range of shipment options depending on your location. Delivery is free on all orders over £300.

Is there any additional sales tax to pay?

No. Printed books and maps are zero‑rated for VAT, so no extra sales tax is charged or refunded on printed books.

Do all your books come with a certificate of authenticity?

Every book ordered from www.alexanderdavid.co.uk includes a printed ivory card insert description, stamped with the Alexander David Fine Books seal, which serves as a certificate of authenticity. We guarantee the accuracy of our descriptions and the authenticity of our stock.

Why are different copies of the same title priced differently?

Price reflects condition and rarity. Copies in superior collector’s condition, or those that are signed, inscribed, associated, or specially bound, command higher prices than standard copies.

Is my personal information kept private?

Yes. We use your details only to complete orders, send requested catalogues, or deliver newsletters you’ve signed up for. To update or remove your information: mail@alexanderdavidfinebooks.co.uk.